BUILDINGS AND WORKSPACES
A misused and overlooked asset for creating positive customer experiences “The physical spaces we inhabit influence us in various ways, ...
Read more
Tag: customer service focus
SHOPPING FOR THE CUSTOMER
Communicating and guiding It is by applying what we know to the customer’s best interests that earns our wages. By ...
Read moreTreating The New Customer Right
TREATING THE NEW CUSTOMER RIGHT 10 things to keep in mind There is an old saying in insurance that good ...
Read more
THE ELEMENTS OF GREAT CUSTOMER SERVICE IN PERSONAL LINES
Customer Service Focus By Paul Z. Martin, CPCU THE ELEMENTS OF GREAT CUSTOMER SERVICE IN PERSONAL LINES Use emotional intelligence ...
Read more
