Mind the Gap By Marc McNulty, CIC, CRM CUSTOMER SERVICE GAPS: DO YOU NEED MORE TECH TO PROVIDE BETTER VALUE? Focus on solutions that will allow you to better serve
Tag "customer service gaps"
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©The Rough Notes Company. No part of this publication may be reproduced, translated, stored in a database or retrieval system, or transmitted in any form by electronic, mechanical, photocopying, recording, or by other means, except as expressly permitted by the publisher. For permission contact Samuel W. Berman.
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