THE ELEMENTS OF GREAT CUSTOMER SERVICE IN PERSONAL LINES
Customer Service Focus By Paul Z. Martin, CPCU THE ELEMENTS OF GREAT CUSTOMER SERVICE IN PERSONAL LINES Use emotional intelligence ...
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Tag: personal lines
2021 MARKET OUTLOOK
Personal Lines Focus 2021 MARKET OUTLOOK By Lori Widmer While the personal lines market in 2020 can be defined by ...
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UPDATING DUE TO UPGRADING
Young Professionals UPDATING DUE TO UPGRADING Stay on top of clients’ lifestyle changes that would require additional homeowners coverage By ...
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HANDYMAN OR AGENT?
Dig a Little Deeper By Bruce D. Hicks, CPCU, CLU HANDYMAN OR AGENT? Can repair persons be considered “agents”? The ...
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DUTIES AFTER LOSS
Mind the Gap By Marc McNulty, CIC, CRM DUTIES AFTER LOSS Are your clients aware of their policy conditions? It’s ...
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