Customer Service Focus By Bruce McCreadie, CCI, AAI, CPIA CUSTOMER SERVICE IN A VIRTUAL ENVIRONMENT What your agency needs to operate a non-brick-and-mortar setting Quality customer service is a basic
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Tactical Tech By Chris Paradiso GEOFENCING MARKETING A deep dive into this location-based marketing strategy Have you ever wondered how you got a notification when you passed by a retail
To The Point By Joseph S. Harrington ACORD STREAMLINES PREMIUM ACCOUNTING … and uses blockchain to do it, by the
Last year was one of intense adaptation. This year will likely see that continue, but it is also beyond time
Technology WHAT’S IN STORE FOR THE DIGITAL INSURANCE FIRM IN 2021 Considerations for refining and enhancing digital strategies By Christine
