Account Managers’ Capacity
RESHAPE YOUR ACCOUNT MANAGERS’ CAPACITY Steps for growing and increasing revenue handled by each employee By Mary Belka, CPCU, ARM, ...
Read more
Tag: training and development
Insurtech about people
INSURTECH, INSHMURTECH– IT’S STILL ABOUT PEOPLE Supporting what’s at the heart and soul of the insurance industry By Mary Belka, ...
Read moreTHE ASSUMPTIONS WE MAKE
THE ASSUMPTIONS WE MAKE Slowing down and listening is key By Meg McKeen, CIC On average, a human ...
Read moreInitial Prospect Interview
THE INITIAL PROSPECT INTERVIEW— A THEATRICAL PERFORMANCE WITH FIVE SCENES Your interview is a structured, rehearsed, and emotionally engaging production ...
Read moreFLOGGINGS UNTIL MORALE IMPROVES
THE FLOGGINGS WILL CONTINUE UNTIL MORALE IMPROVES Relatively small changes can help to avoid potential E&O problems By Mary ...
Read more
