Three Tips for Reducing Employees’ Healthcare-Related Financial Stress Help employees make better financial decisions for healthcare Healthcare should be easy, but we all know that it is not, particularly for consumers. Today, more than ever, we are faced with a complex and expensive system in this country. Research from the National Centers for Disease Control in 2015 found that 9% of U.S. adults delayed or skipped medical care due to
Management
THE GOLDEN RULE IN BUSINESS Tips for creating a high-performance culture Specialty insurance firms obviously require people with technical expertise and practical experience. But in my experience, this is not enough. A successful business must develop a culture that breeds success. Culture is the DNA of an organization. It is how a set of core values helps build effective and consistent relationships that are crucial to the organization’s success. Employees
CLAIMS HANDLING TOWN HALL Program administrators share experience and advice When we think about what’s important in our business, price comes to mind—although we sometimes try to fool ourselves into believing that’s not the case. Processing efficiency and customer responsiveness also are success factors. So, of course, is adequate coverage—the thing that helps clients sleep at night. But all these things matter very little if an insurance provider fails at
Keep Calm and Plan Strategically Although the insurance industry is unquestionably looking at major changes with the rapid advancement of technology and big data collection, predictions of immediate disruption may be a bit overstated. Perhaps the best course of action is to Keep Calm and Plan Strategically for change. Change is coming, but not by tomorrow morning. Looking at the multitude of issues that affect program business, now valued at
Beyond Insurance THE INTROVERT … OUTPACING THE EXTROVERT IN SALES SUCCESS A look at their unique set of talents that support business development What do Warren Buffett, Harrison Ford, Bill Gates, Michael Jordan, and J.K. Rowling have in common? They are considered to be people with introverted personality types, often perceived as shy, but full of extraordinary talent and abilities. While extroverts are defined by their outgoing natures and readable
