NEW WORK SPACES, NEW HAZARDS Setting up and maintaining a safe work station in your home By Tony Payne And just like that, millions of Americans transitioned from their places of business to their homes … and many kept on working. While the sudden onset of the coronavirus pandemic has cost millions of Americans their jobs, millions more set up work spaces in their homes—spaces that are not necessarily well
Management
A SAFE AND SECURE ENVIRONMENT Three things agents can do to help clients return to work By Scott Carroll As businesses begin to reopen and employees return to work, insurance agents need to keep one thing in mind: managing risk in the workplace. That’s because many clients rely on agents to help manage risk and provide a comprehensive roadmap for reopening. To assist agents in this effort, I’ve developed three
WHAT A LONG, STRANGE TRIP IT’S BEEN Lessons for agencies after the COVID-I9 and civil unrest crises By Craig Most, CPIA, CIC The Grateful Dead’s famous countercultural music produced one of rock ‘n’ roll’s most memorable lines: “What a long, strange trip it’s been.” For independent agencies, those seven words might help us reflect on life through the coronavirus and protests/civil unrest crises. For many, the journey began by staying
Beyond Insurance By F. Scott Addis, Ashley Correll, Matt O’Neill, and Carolyn Smith UNCONSCIOUS BIAS Understanding the problem and four effective ways to eliminate it The world is waking up to the broader system of inequality in our country, and the call for increased diversity and inclusion has never been clearer. As The New York Times put it, “The massive gatherings for racial justice across the country—and now, the world—have
Management by Coaching By Kimberly Paterson, CEC GETTING BACK UP TO SPEED How a trauma like COVID-I9 hurts individual performance, and what you can do about it Increasing numbers of us are back in the office and back to pre-COVID-19 schedules and expectations. But are we really back? The current evidence says the answer for many is “no.” Mental health challenges rising Nearly half of Americans report the coronavirus crisis
