Young Professionals Although quick, is texting too casual for business communications? First there were smoke signals; then came the Internet and smartphones—with a handful of different communication methods in between. The world went from hand-mailed letters—jokingly known today as “snail mail”—and faxes to email and text messages. With modern technology and information conveniently available in the palm of one’s hand, business communication is expected to be delivered in near real
Management
Leadership “Whattayadoin?” The value of personal and professional exploration Size can be deceptive. Napoleon was a wee thing—a cockatiel that measured just eight inches long, plus tail. And as cute as the little orange buttons on his cheeks. From the moment we brought him home, Napoleon always wanted to be with us. He didn’t mind the height of my shoulder and wandered around with me often. He earned his name
Management by Coaching The surprising “got to have” qualities that make people want to follow Executive presence has long been acknowledged as a critical factor in a leader’s success, but it remains the mysterious “secret sauce” of leadership. When asked to define leader presence, people typically say, “I can’t define it, but I know it when I see it.” When pressed for a description, the common words you typically hear
Risk Management Steps your agency can take to prepare for sudden medical emergencies In February of 2002, a group of co-workers were taking a lunchtime walk when suddenly one of them felt faint and collapsed to the ground. Her co-workers had no idea what was wrong, but could tell she was in trouble and called 911 for help. After placing the call, they waited … and waited … and waited,
Beyond Insurance Keys to take control of your time rather than letting time control you Procrastination is a challenge we have all faced at one point or another. For as long as humans have been around, we have been struggling with delaying or avoiding action on some issue that matters to us. Sometimes we wait because we just don’t care enough about the project, but other times we care a
