Management
THE “EXCITEMENT” OF INSURANCE AGENCY OPERATIONS
Operations: the heartbeat of an agency Insurance agency operations aren’t just about keeping the lights on and the paper towel...
GROWTH MATTERS MORE THAN EVER IN BROKERAGE M&A
Amid headwinds, investor demand continues for high-quality firms cquirers are focusing on firms that can demonstrate a clear ability to...
TAKE BACK THE NIGHT—PART 1
How it happened t started gradually, and now suddenly—after 30 to 35 years—we fast forward to a multifaceted operations crisis...
AUTOMATION RISKS IN THE WORKPLACE
AI, robotics and the new risk management conversation In many cases, automation does not remove risk. It changes where the...
FROM ROUTINE TO RESULTS
Leadership team meetings that actually move the needle A pattern of unproductive meetings breeds a “here we go again” dread....
