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Management

    Stuck? Is Your Agency in Need of Business Process Reengineering?

Stuck? Is Your Agency in Need of Business Process Reengineering?

Beyond Insurance Dunkin’ Donuts model offers valuable guidance After successfully operating the Industrial Luncheon Service, which served factory workers during World War II from mobile carts, William Rosenberg opened the first Dunkin’ Donuts store 10 miles outside Boston in 1950. From the beginning, the organization’s image reflected that of its founder … a hustler and street fighter. Of interest, Rosenberg had little use for formal education, dropping out of school

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    YOUR SECRET WEAPON: BIG DATA

YOUR SECRET WEAPON: BIG DATA

Agency Financial Management Put this trend to work and build volume and profits  Only a handful of today’s independent agents have been around long enough to remember how dramatically computers transformed the industry. These days, customers expect you to produce quotes within seconds—and computers make it easy to deliver. They’ve also eliminated a lot of paperwork that used to consume a significant amount of time and file cabinet space. In

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    THE EMERGING RISKS OF ROBOTICS IN THE WORKPLACE

THE EMERGING RISKS OF ROBOTICS IN THE WORKPLACE

Risk Management Caution: Maintain a respectful distance When I was a young boy, I loved the TV show Lost in Space. The family had a robot that was a trusted companion to their son, Will Robinson. The robot was famous for saying, “danger, danger” and waving its mechanical arms whenever it detected a threat. Fast forward 50 years and robots are becoming more and more a part of our lives

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    THE THREE 100s

THE THREE 100s

Winning Strategies Set the bar high with these key goals Having worked with thousands of agency  owners through the years, I have noticed an overriding theme: Average independent agencies and their producers are average for a reason. They simply don’t set high enough standards for themselves—they don’t aim high enough. This doesn’t mean they won’t succeed in this business, because they can and they do. In The Better Way Agency

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    Top Ten Countdown For Mastering The Art OF Change

Top Ten Countdown For Mastering The Art OF Change

Management by Coaching Understand how change works and put the right support mechanisms in place Did you kick off 2017 with a goal to change at least one aspect of your life or business? Now that we’re into the new year, how are things going with your efforts to change? By now, if you’re like most Americans, the changes you hoped to make are a distant memory or a nagging

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