THE ELEMENTS OF GREAT CUSTOMER SERVICE IN PERSONAL LINES
Customer Service Focus By Paul Z. Martin, CPCU THE ELEMENTS OF GREAT CUSTOMER SERVICE IN PERSONAL LINES Use emotional intelligence...
THE STATE OF EMPLOYEE WELLNESS
Benefits Products & Services By Thomas A. McCoy, CLU THE STATE OF EMPLOYEE WELLNESS A stress-filled year highlights the need...
GRIT … YOUR PERSONALITY TRAIT TO ACHIEVE GREATNESS
Beyond Insurance By F. Scott Addis, CPCU, CRA, CBWA, TRA GRIT … YOUR PERSONALITY TRAIT TO ACHIEVE GREATNESS Passion +...
A NEW AGE OF CERTIFICATE DATA
Tactical Tech By Chris Paradiso A NEW AGE OF CERTIFICATE DATA Insurtechs are using data from insurance certificates in innovative...
WILL THE COVID-19 PANDEMIC INFECT YOUR AGENCY?
Risk Managers’ Forum By David Thompson, CPCU, AAI, API, CRIS WILL THE COVID-19 PANDEMIC INFECT YOUR AGENCY? Conditions are ripe...
