Human qualities—communication, compassion, empathy—and not your efficiency are in highest demand as a leader today “voiding the conversations we know...

It starts with a clear vision of a future business model he world’s greatest recruitment program doesn’t involve hiring more...

Did any of your clients get engaged during the holiday season? By Christopher W. Cook Most of our readers probably...

How a Midwest transplant came to lead one of the best agencies in Florida By Dennis H. Pillsbury “Integrity: That’s...

CONGRATULATIONS, SOUND PACIFIC INSURANCE By Dave Willis, CPIA The votes are in. Past Rough Notes cover agents and brokers have...