HOW TO DEAL WITH DIFFICULT CLIENTS
Customer Service Focus Tips for handling frequent callers, constant shoppers and more In the insurance industry, we sometimes encounter difficult...
BRACING YOUR TEAM FOR BAD WEATHER
The Innovative Workplace Shelter your employees and business with a well-thought-out inclement weather plan This year has already had its...
AN AGENT’S FLIGHT JOURNAL: FOUR THINGS I LEARNED ON MY TRIP TO THE CLOUD
TechKnowFile Consider this counsel if contemplating conversion to the cloud In 2002, when I first started looking into “the cloud”—the...
ENSURE THE FUTURE OF YOUR AGENCY
Agency Financial Management Are you ready for the next step? What is your exit strategy? Have you given some thought...
IT’S A JERSEY THING
Public Policy Analysis & Opinion New Jersey official given federal role in systemic-risk regulation of Prudential On August 29, 2016,...
