Florida agency thrives with employee retention thanks to fun work environment Previously in Rough Notes … We discussed how one...

Puzzling evidence: Was kitchen leak covered? In March 2013, William Power discovered mildew in his kitchen and reported to his...

Mother sues for costs in daughter’s death Lakisha Butler alleged damages suffered in conjunction with the illness and subsequent death...

Something stinks: Unhappy homeowner sues county In 2010, Coley Brown filed a complaint against the East Richland County, South Carolina,...

Survey results offer benchmark information about agency-carrier connectivity investments, barriers and outlook Customer retention, new business production and better customer...