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Maximize the value of your agency by treating it like a business In the June issue of Rough Notes, we...

Major changes create opportunities for agents Home-grown terrorism, security   breaches into organizations such as Yahoo!, LinkedIn, and even the Democratic...

Florida agency thrives with employee retention thanks to fun work environment Previously in Rough Notes … We discussed how one...

Survey results offer benchmark information about agency-carrier connectivity investments, barriers and outlook Customer retention, new business production and better customer...

But the family environment remains, more than 100 years later By Dennis H. Pillsbury “There’s a special feel at Conover...