From The Latest Issue

Coverage knowledge helps this Michigan agency achieve a high retention rate In 1916, the first Nash motor car was produced...

Maximize the value of your agency by treating it like a business In the June issue of Rough Notes, we...

Major changes create opportunities for agents Home-grown terrorism, security   breaches into organizations such as Yahoo!, LinkedIn, and even the Democratic...

Florida agency thrives with employee retention thanks to fun work environment Previously in Rough Notes … We discussed how one...

Survey results offer benchmark information about agency-carrier connectivity investments, barriers and outlook Customer retention, new business production and better customer...