From The Latest Issue
FROM DATA TO DELIGHT
How AI is revolutionizing customer satisfaction in insurance By Bhaskar Kalita In today’s insurance landscape, one fundamental truth reigns supreme:...
PUTTING CUSTOMERS FIRST
Members of the First Citizens Insurance Services team. From left: Bill Connolly, Senior Commercial Risk Advisor; Julia Benfield, Manager-Commercial Insurance...
CRISIS WE CAN’T AFFORD TO IGNORE
Why 68% of your sales producers fail in their first two years and how to change that statistic By Mick...
10 RULES OF BUSINESS
YOUNG PROFESSIONALS Tips for starting your career in insurance By Sean Kirby In our office, we have 10 rules of...
PERFORMANCE GROWTH SYSTEM
Investment in recruitment, retention of top talent helps team members achieve what is important both professionally and personally By Blake...
