Beyond Insurance THE SALES LEADER: EIGHT TACTICS FOR SUCCESS Use these approaches to boost sales and create accountability Sales leadership...
Management by Coaching BUILDING A HIGH-PERFORMING TEAM How you may be undermining teamwork without even realizing it Assembling a team...
TechKnowFile TECHNOLOGY ENHANCES CLIENT RELATIONSHIPS Customer service and technology work hand in hand to serve clients As customers seek out...
Customer Service Focus DEALING WITH DIFFICULT PEOPLE Understanding “where they come from” personality-wise You may have heard the expression “It...
Agency Financial Management DIGITAL DISRUPTION: ARE YOU READY? How MGAs, MGUs, program administrators and wholesalers can get—and stay—in the game...