Outsider’s assessments cast an interesting light on the attractions and challenges of the insurance profession It’s no secret that the...
LEADERSHIP Six steps to setting goals and executing a plan to achieve them You run your business with purpose—don’t you?...
Winning Strategies Forget “coulda, woulda, shoulda” and take action now Sometimes when I talk to agency owners or producers who...
Customer Service Focus It might not be who you think Owners, principals, partners, and producers, all have important roles in...
Beyond Insurance Use employee interviews to get in touch with the realities of your client’s organization As an agent or...