Management
BIG DATA IS A BIG DEAL
How agents can leverage big data and artificial intelligence to meet client expectations Big data and artificial intelligence are creating...
THE POWER OF PURPOSE
Inspire and energize employees to work with passion By Dave Willis, CPIA July 21, 1969. The day Neil Armstrong became...
ENGAGE YOUR EMPLOYEES; KEEP YOUR CLIENTS
The Innovative Workplace Use client retention techniques to reward and retain your good employees You understand the importance of client...
The Power of Process
Beyond Insurance An effective process consistently produces the right results The Process. These two words represent the core of Nick...
THE NET PROMOTER SCORE (NPS)—HOW ONE AGENCY ENERGIZES EMPLOYEES AND INSPIRES WORD OF MOUTH AT THE FLIP OF A SWITCH
Blasted Myths Receive a wealth of constructive feedback by implementing the NPS correctly Successful insurance agents will tell you that...
