Looking Back, Looking Ahead KELLER-BROWN INSURANCE SERVICES Now in its fifth generation of family leadership, this small-town agency aims big Then … Our founder, my great-great grandfather Eli Benjamin Keller, established the agency in 1902. He had three jobs: banker, teacher, and insurance agent. His son, my great-grandfather Harold Keller, was an insurance agent and for a period of time served simultaneously as a York County commissioner, which today is
Organizational Profiles
PATHWAY TO PERPETUATION New PIA program helps agency owners value their businesses and plan for succession By Elisabeth Boone, CPCU “Does anybody really know what time it is? Does anybody really care?” Those lines, made famous in the 1969 debut album of the iconic rock group Chicago, are engraved in the brain of anyone who grew up in the era of Woodstock and the hippie culture. Among independent agency owners,
Looking Back, Looking Ahead GILBERT’S RISK SOLUTIONS 165-year-old agency continues to innovate by responding to the voice of its customers By Elisabeth Boone, CPCU Then … The Gilbert’s story begins in the mid-1850s in the city of Sharon, Pennsylvania. Nestled in the Shenango Valley, Sharon was flourishing because of the booming coal, iron, and steel-making industries that were native to western Pennsylvania. Although it was developing as an industrial power,
MGA FOCUS CYBER EVOLUTION Specialty MGA brings smarts and savvy to a tough market By Elisabeth Boone, CPCU In a world that for better or worse is changing at warp speed, insurance professionals face a daunting array of challenges as they strive to protect their clients against new and emerging risks. Perhaps no other risk category is evolving as rapidly as cyber exposures, which seem to mutate and divide like
Technology TOGETHER EVERYONE ACHIEVES MORE The AUGIE Group tackles initiatives requiring cooperation from all areas of the industry By Christopher W. Cook Before I landed at Rough Notes, I waited tables for over twelve years at various establishments, because that’s what you do with a BFA in creative writing. And while having a collaborative effort from the front and back of the house at these restaurants was necessary for busy
