Technology

Agencies use virtual team members for back-office tasks to free up time for office professionals to handle customer-facing activities For...

Automation vendor listens to agents, delivers rating and management solutions Perhaps you remember the 1980s, when the agency automation landscape...

What agents and brokers need to know Until recently, the blockchain and bitcoin were virtually indistinguishable in the press. To...

Tactical Tech Consistency of visual elements helps drive brand recognition to your community - online and off IF your brand...

Industry professionals share their experiences with using online chat for business—and not just with customers and prospects I remember during...