Technology
CLAIMS DOWNLOAD MATURES
Claims download—and other forms of download, for that matter—must continue to grow if the agency system is to respond efficiently...
BIG DATA IS A BIG DEAL
How agents can leverage big data and artificial intelligence to meet client expectations Big data and artificial intelligence are creating...
JOIN THE CONVERSATION
TechKnowFile How agencies can leverage social media to grow their business As independent agents, we need to connect with new...
LET’S CHAT: HOW A CHAT BOT CAN ENHANCE THE CUSTOMER EXPERIENCE
TACTICAL TECH Everything you need to know about a potentially powerful new communication tool Chat bots have been around for...
COOL TOOLS FOR MANAGING WORK COMP RISKS
Two high-tech solutions for preventing injuries and expediting return to work Filling out lengthy accident reports … coordinating resources to...
