Making Customer Service Your Competitive Advantage
MAKING CUSTOMER SERVICE YOUR COMPETITIVE ADVANTAGE Turn technology into a benefit that catapults your agency ahead of others in the ...
Read moreMAKING CUSTOMER SERVICE YOUR COMPETITIVE ADVANTAGE Turn technology into a benefit that catapults your agency ahead of others in the ...
Read moreADDING CURIOSITY TO YOUR CUSTOMER SERVICE A curious agent will seek out hidden risks in order to better serve the ...
Read moreCUSTOMER QUESTIONS ABOUT PREMIUMS Why quotes may change By Paul Martin, CPCU A friend called wanting advice about an insurance ...
Read moreSWITCHING TO AUTOMATION Practical tips for agencies By Raution Jaiswa Automation is a hot buzzword in the business world, and ...
Read moreCLOSING THE GAP BETWEEN TECHNOLOGY AND CUSTOMER SERVICE Maintaining a balance is vital By Marc McNulty, CIC, CRM Our agencies ...
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