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The Rough Notes Company Inc.

Tag "customer service"

EDUCATION AS CUSTOMER SERVICE

Great customer service involves helping clients to understand how their insurance works. This helps to protect the client and the insurance agency.         Customer Service Focus By

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SIX TIPS FOR CREATING A CUSTOMER SERVICE CULTURE

    SIX TIPS FOR CREATING A CUSTOMER SERVICE CULTURE

Customer Service Focus By Paul Martin, CPCU SIX TIPS FOR CREATING A CUSTOMER SERVICE CULTURE Build a positive culture by paying attention to these common-sense practices Every organization has the

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SEARCHING FOR THE “NEW NORMAL”

    SEARCHING FOR THE “NEW NORMAL”

Customer Service Focus By Mary LaPorte, CPCU, CIC, LIC, CPIA, AINS SEARCHING FOR THE “NEW NORMAL” Surprise! E&O did not

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CUSTOMER SERVICE IN A VIRTUAL ENVIRONMENT

    CUSTOMER SERVICE IN A VIRTUAL ENVIRONMENT

Customer Service Focus By Bruce McCreadie, CCI, AAI, CPIA CUSTOMER SERVICE IN A VIRTUAL ENVIRONMENT What your agency needs to

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CUSTOMER SERVICE FROM HOME: NO LONGER A PERK

    CUSTOMER SERVICE FROM HOME: NO LONGER A PERK

Customer Service Focus By Mary Katherine Henderson, CIC, CPIA CUSTOMER SERVICE FROM HOME: NO LONGER A PERK CSRs were equipped

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