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The Rough Notes Company Inc.

Tag "E&O"

SEARCHING FOR THE “NEW NORMAL”

    SEARCHING FOR THE “NEW NORMAL”

Customer Service Focus By Mary LaPorte, CPCU, CIC, LIC, CPIA, AINS SEARCHING FOR THE “NEW NORMAL” Surprise! E&O did not go away Writing this, I cannot help but reflect on

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COVID-19: E&O BACKLASH

    COVID-19: E&O BACKLASH

COVID-19: E&O BACKLASH With employees working from home, exposures abound … here’s what agency owners need to know By Mary LaPorte, CPCU, AINS, CIC, CPIA, LIC Pandemic. Who knew? Until

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