Tag: management

ISO Emerging Issues Perspectives By Jared Dearth FACING VIRTUAL CHALLENGES Six questions brokers and agents should consider with underwriting-based remote ...

Winning Strategies By Roger Sitkins RUNNING YOUR AGENCY BY DESIGN, NOT DEFAULT Get rid of complacency and establish and execute ...

REMOTE HIRING BEST PRACTICES When it comes to hiring remote workers, is your agency ready? By Sharon Emek, Ph.D., CIC ...

Storms Brewing Make sure your clients are hurricane-ready By Dennis P. Mulligan, AIC As we enter the 2020 hurricane season ...

Customer Service Focus By Mitch Dunford BRIDGING THE CSR TALENT GAP High school career and technical education program gets green ...