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From The Latest Issue

    THE COMMUNICATIONS TRIUMVIRATE

THE COMMUNICATIONS TRIUMVIRATE

THE COMMUNICATIONS TRIUMVIRATE Tennessee agency focuses on the client experience By Dennis H. Pillsbury In April of 2008, Mike Stansbury left a large banking operation to utilize his experience from owning and managing captive agencies to form Elite Insurance Solutions in Franklin, Tennessee. In February of the following year, Randy Hulett became his partner at the new agency as he also left the captive ranks. “We saw our biggest challenge

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    IOWA AGENCY “GETS DOWN TO   EARTH” TO WIN THE ROUGH NOTES COMMUNITY SERVICE AWARD

IOWA AGENCY “GETS DOWN TO EARTH” TO WIN THE ROUGH NOTES COMMUNITY SERVICE AWARD

IOWA AGENCY “GETS DOWN TO   EARTH” TO WIN THE ROUGH NOTES COMMUNITY   SERVICE AWARD Tomatoes, squash, celery, kale … and The Accel Group By Alice Ashby Roettger Last year, when Millhiser Smith Agency of Cedar Rapids, Iowa, merged with The Accel Group in Waverly, they had no idea that a community effort of Millhiser was to earn the combined firm the coveted Rough Notes Community Service Award. Feed Iowa First

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    AGAIN, THANK YOU FOR YOUR SERVICE

AGAIN, THANK YOU FOR YOUR SERVICE

AGAIN, THANK YOU FOR YOUR SERVICE Veterans share their military experiences, recommend the industry to their comrades By Christopher W. Cook Last November, which played host to Veterans Day, I wrote an article featuring individuals with military backgrounds who work in insurance, providing them an opportunity to share their experiences and how they transitioned to the industry. With Memorial Day at the end of this month, I decided to compose

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    EMERGING RISKS

EMERGING RISKS

EMERGING RISKS Scooters and shooters and drones, oh my! By Christopher W. Cook Bob Dylan said it best back in the ‘60s: “The times they are a changin.’” And as the times change, so do the risks involved with everyday life, especially as technology continues to advance. The ‘60s saw a focus on health issues linked to smoking—leading to adjusting insurance premiums based on tobacco usage—and the challenges of the

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    ’CAUSE WE ARE PAYING IN A DIGITAL WORLD…

’CAUSE WE ARE PAYING IN A DIGITAL WORLD…

’CAUSE WE ARE PAYING IN A DIGITAL WORLD… And we are a digital crowd … that expects convenience in more and more aspects of our lives By Todd Sorrell Insurance has historically been a traditional industry, driven by personal relationships—and paper. While not the earliest adopters of technology, we’re making significant progress in this area. For example, according to industry statistics, some 90-plus percent of agencies use an agency management

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