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From The Latest Issue

    A REAL MOM AND POP AGENCY

A REAL MOM AND POP AGENCY

Agency of the Month A REAL MOM AND POP AGENCY … becomes a high-growth operation as son implements unstoppable growth strategy By Dennis H. Pillsbury The world didn’t come to an end in2000 as many atrabilious prognosticators opined. The Millennium Bug proved less problematic than most predicted. However, it certainly was a trying year for Dan Butler, who was downsized from a Fortune 100 company. That meant finding another line

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    AGENT FOR THE FUTURE

AGENT FOR THE FUTURE

AGENT FOR THE FUTURE Excellence in technology, innovation, marketing, community engagement, and customer experience are recognized By Dave Willis, CPIA Customer experience is every-thing to Paradiso Financial &Insurance Services. The Stafford, Connecticut-based agency supports that belief with a range of technologies and processes that drive nearly two dozen annual client touch points. Such focus and engagement, coupled with other cutting-edge initiatives underway at the agency, led to it being named

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    A REBIRTH IN AGENCY OPERATIONS

A REBIRTH IN AGENCY OPERATIONS

TECHNOLOGY A REBIRTH IN AGENCY OPERATIONS Broker Buddha platform automates monotonous administrative work By Christopher W. Cook As I write this in the middle of the afternoon, I ask myself, “Am I awake?” After my thermos of coffee, maybe. Wouldn’t it be nice to avoid that “afternoon feeling” and always be awake at the workplace? As one of the world’s major religions, Buddhism encompasses a variety of traditions and beliefs.

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    BIG “I”HIRES

BIG “I”HIRES

BIG “I”HIRES The Independent Insurance Agents and Brokers of America offers platform for recruitment and assessment of potential new employees By Christopher W. Cook According to the Independent Insurance Agents and Brokers of America’s (IIABA) 2018 Future One Agency Universe Study, about 45% of its participants responded that their number one concern was the ability to find new talent. After all, I’ve heard time and time again that the insurance

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    WORKING THE ROOM

WORKING THE ROOM

YOUNG PROFESSIONALS WORKING THE ROOM Mingling tips for your next networking event By Christopher W. Cook I am not a networker. The “cocktail hour” is easily the most challenging segment of any conference I attend. John Green, a fellow Hoosier and author of the young adult novels The Fault in Our Stars and Paper Towns, once said on Vlogbrothers—a YouTube video blog he works on with his brother Hank—“Writing is

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