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From The Latest Issue

    DOING THE RIGHT THING

DOING THE RIGHT THING

Top photo caption: The Shaw Insurance team. Front row, from left: Jennifer Waganer, Agent and CSR; Howard Shaw, Owner; Jean Irby, Previous Owner; Susan Shaw, Owner; Aaron Carter, Account Manager. Back row, from left: Sally Martin, Commercial Account Manager; Ginger Sebastian, Account Manager; Joyce Rainey, Receptionist. AGENCY OF THE MONTH DOING THE RIGHT THING Texas agency uses the Golden Rule as its corporate philosophy By Dennis Pillsbury Shaw Insurance Agency,

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    CONGRATULATIONS  STEWARDSHIP

CONGRATULATIONS  STEWARDSHIP

CONGRATULATIONS STEWARDSHIP 2021 Agency of the Year By Dave Willis, CPIA As we’ve done for more than 30 years, we at Rough Notes magazine again are naming our Agency of the Year. Since the late 1980s, we’ve featured some of the nation’s most extraordinary independent insurance agencies on our covers. We continue to be amazed at the new and better ways agencies find to serve and build up their communities,

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    METZWOOD INSURANCE: GROWING STRONGER EVERY DAY

METZWOOD INSURANCE: GROWING STRONGER EVERY DAY

Looking Back, Looking Ahead METZWOOD INSURANCE: GROWING STRONGER EVERY DAY Fourth generation of agency builds volume in high-net-worth personal lines By Matthew Wood, CPCU, CIC, CPRM, AAI Founded in 1913 in Ghent, New York, as the George C. Metz Agency, MetzWood Insurance is now in its fourth generation of family ownership under the leadership of its president, Matthew Wood, CPCU, CIC, CPRM. The Metz agency originally shared space with a

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    THE INSURANCE GUYS

THE INSURANCE GUYS

Professional Development THE INSURANCE GUYS Two Alabama agency owners start podcast to help agencies succeed By Christopher W. Cook “Louis, I think this is the beginning of a beautiful friendship.” —Rick Blaine (Humphrey Bogart) in Casablanca Scott Howell, owner of iProtect Insurance & Financial Services in Huntsville, Alabama, first met Bradley Flowers, founder of Portal Insurance in Mobile, Alabama, through Snapchat, and a beautiful friendship was formed. The two “talked

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    BETTER THAN JAKE

BETTER THAN JAKE

The Young Pro-File BETTER THAN JAKE Third-generation agency owner takes on large captive agencies   By Christopher W. Cook In the insurance industry, certain dedicated young professionals stand out among their peers and are members of an elite squad of individuals. These are their stories. “Dun dun.” In2011, the world was introduced   to “Jake from State Farm.” Originally portrayed by Jake Stone, who at the time of the commercial’s filming

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