Eight actions to get your agency back on track The Rough Notes Company is headquartered in Carmel, Indiana, nicknamed the “roundabout capital of the country”—having opened its 100th toward the end of 2016. I’m sure there are more by now. While I find roundabouts safe and beneficial for traffic flow—when everyone knows how they work—the frequent construction of these circular intersections causes numerous roadblocks and requires months of finding another
General Articles
Beyond Insurance Dunkin’ Donuts model offers valuable guidance After successfully operating the Industrial Luncheon Service, which served factory workers during World War II from mobile carts, William Rosenberg opened the first Dunkin’ Donuts store 10 miles outside Boston in 1950. From the beginning, the organization’s image reflected that of its founder … a hustler and street fighter. Of interest, Rosenberg had little use for formal education, dropping out of school
Agency Financial Management Put this trend to work and build volume and profits Only a handful of today’s independent agents have been around long enough to remember how dramatically computers transformed the industry. These days, customers expect you to produce quotes within seconds—and computers make it easy to deliver. They’ve also eliminated a lot of paperwork that used to consume a significant amount of time and file cabinet space. In
Public Policy Analysis & Opinion NAIC advises public to consult producers on home-sharing arrangements These times make me feel like the proverbial “old man shaking his fist at a cloud.” A stone-blizzard of stupid has engulfed the world! I know what regular readers think I am about to rant about, but “he” has nothing to do with it. My concerns deal with something more insidious, creepy, and corrupt. I mean
Risk Management Caution: Maintain a respectful distance When I was a young boy, I loved the TV show Lost in Space. The family had a robot that was a trusted companion to their son, Will Robinson. The robot was famous for saying, “danger, danger” and waving its mechanical arms whenever it detected a threat. Fast forward 50 years and robots are becoming more and more a part of our lives
