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Technology

    GETTING DATA RIGHT FOR THE GREATER GOOD OF THE INDUSTRY

GETTING DATA RIGHT FOR THE GREATER GOOD OF THE INDUSTRY

GETTING DATA RIGHT FOR THE GREATER GOOD OF THE INDUSTRY Use technology more intelligently and fully to better serve clients I learned many years ago that when a commercial lines client asks for a loss-run report, you can bet they are shopping for new coverage. That’s a good example of a lagging indicator because by the time you receive the request you may have already lost the account! What you

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    AGENCY OPERATIONS: KEEPING THE PLATES SPINNING

AGENCY OPERATIONS: KEEPING THE PLATES SPINNING

Techknowfile AGENCY OPERATIONS: KEEPING THE PLATES SPINNING Planning and use of the right tools can help agencies grow As operations manager at a small agency with 22 employees, I wear multiple hats. In my dealings with other agency employees from similar-sized operations, I know I’m not alone. Many of you operate the same way. Among my responsibilities is equipping fellow team members to create a great customer experience. Having the

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    TRENDS IN CYBER INSURANCE AND CYBERCRIMES

TRENDS IN CYBER INSURANCE AND CYBERCRIMES

Expect the cybercrime landscape to constantly shift One of the unique aspects and challenges of cyber liability is the rapid evolution of the risk and coverage required. Above all else, it’s vitally important to regularly check in and follow trends in cybercrime, coverage and industries affected. With that in mind, there are seven crucial current and future cyber drivers and things to know about trends in cybersecurity. Ransomware isn’t going

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    WE GONNA ROCK DOWN TO

WE GONNA ROCK DOWN TO

Platform helps agents organize carrier information How many of you are currently singing Eddy Grant’s ‘80s hit Electric Avenue? Mission accomplished. Moving on. Consider this scenario: You’re a long-time agent working at a captive. For years you’ve only had to deal with one carrier and one contact. But then you find yourself moving to an independent agency that represents over 50 carriers. Imagine the frustration and challenges of trying to

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    THE TIME IS NOW—CREATING A DIGITAL INFRASTRUCTURE FOR YOUR AGENCY

THE TIME IS NOW—CREATING A DIGITAL INFRASTRUCTURE FOR YOUR AGENCY

Increase market share by using digital tools For insurance agents today, standing still and doing business the way they’ve always operated is not an option. They must be keenly focused on the future. Many are actively shifting the mix of products sold, growing their commercial books, or expanding into life or financial services. Others are considering an exit, selling or merging with another agency. Most agencies are surveying the competitive

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