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Technology

    I’M ON TV!—INSTAGRAM’S NEWEST FEATURE

I’M ON TV!—INSTAGRAM’S NEWEST FEATURE

Tactical Tech I’M ON TV!—INSTAGRAM’S NEWEST FEATURE Instagram TV provides platform for longer video content Is your agency marketing via Instagram? We’ve explored how Instagram can be a powerful platform for agencies in terms of increasing brand awareness, enhancing the customer experience, and gaining general marketing exposure for your agency. Today we’ll talk about Instagram’s new feature called Instagram TV. What is Instagram TV? Instagram generally restricts video uploads to

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    TECHNOLOGY ENHANCES CLIENT RELATIONSHIPS

TECHNOLOGY ENHANCES CLIENT RELATIONSHIPS

TechKnowFile TECHNOLOGY ENHANCES CLIENT RELATIONSHIPS Customer service and technology work hand in hand to serve clients As customers seek out tailored policies from insurers and expect quick turnarounds, agencies need experts, not data processors. Clients need to know that the agency team not only is knowledgeable about coverages but also is committed to communicating clearly and consistently. A strong commitment to communication helps agencies build trust among clients and ensure

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    USING TECHNOLOGY TO BUILD RELATIONSHIPS

USING TECHNOLOGY TO BUILD RELATIONSHIPS

TECHNOLOGY USING TECHNOLOGY TO BUILD RELATIONSHIPS Four ways insurance agents can tap tech to strengthen client bonds As you probably already know, outside of the industry there’s a preconception that insurance is a stodgy, old business. I’ve been working with insurance agents for more than 30 years and I’m here to say: That’s not true. Where does that stereotype come from? Easy: Insurance is an industry that’s all about relationships.

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    GETTING DATA RIGHT FOR THE GREATER GOOD OF THE INDUSTRY

GETTING DATA RIGHT FOR THE GREATER GOOD OF THE INDUSTRY

GETTING DATA RIGHT FOR THE GREATER GOOD OF THE INDUSTRY Use technology more intelligently and fully to better serve clients I learned many years ago that when a commercial lines client asks for a loss-run report, you can bet they are shopping for new coverage. That’s a good example of a lagging indicator because by the time you receive the request you may have already lost the account! What you

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    AGENCY OPERATIONS: KEEPING THE PLATES SPINNING

AGENCY OPERATIONS: KEEPING THE PLATES SPINNING

Techknowfile AGENCY OPERATIONS: KEEPING THE PLATES SPINNING Planning and use of the right tools can help agencies grow As operations manager at a small agency with 22 employees, I wear multiple hats. In my dealings with other agency employees from similar-sized operations, I know I’m not alone. Many of you operate the same way. Among my responsibilities is equipping fellow team members to create a great customer experience. Having the

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