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Technology

    REMOVING FRICTION

REMOVING FRICTION

Technology REMOVING FRICTION Company takes API-first approach to helping E&S and specialty providers update products, get new ones to market, and bolster distribution By Dave Willis, CPIA In some people’s minds, the insurance business is perceived to lag other industries in adopting technology to improve efficiency. That may not be entirely true. In the early 1950s, my dad helped pay his way through college by working in the data processing

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    CYBERSECURITY: HOME EDITION

CYBERSECURITY: HOME EDITION

CYBERSECURITY: HOME EDITION Agents Council for Technology virtual meeting shares tips for cybersecurity at home By Christopher W. Cook The COVID-19 outbreak made this past springtime odd for the Rough Notes editorial team. What is typically a busy time of traveling for conferences and networking events was a period of state-mandated staying at home. My trip to the mailbox (when I found the energy to make it) was predominantly my

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    REMOTE WORK: EXTREME EDITION

REMOTE WORK: EXTREME EDITION

Leadership REMOTE WORK: EXTREME EDITION WSIA webinar shares tips for leading a remote team as more employees are required to work from home By Christopher W. Cook In 2017, a video of Robert Kelly,  an associate professor of political science at Pusan National University in Busan, South Korea, went viral. The professor was giving a live Skype interview for BBC News when his two toddlers burst into his home office.

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    API INTEGRATIONS

API INTEGRATIONS

Technology API INTEGRATIONS Finding the point where agency tech success comes together By Todd Sorrel Application programming interface integration. It sounds like something an IT wizard would dream up, doesn’t it? But in reality, and for the benefit of the independent insurance agency system, the emphasis isn’t on programming. It’s on application and communication. Application programming interface (API) integrations lead to some pretty amazing combinations. In fact, they allow for

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    PURSUING ONE RATE CALL FOR FIRST-RATE AGENT SERVICE

PURSUING ONE RATE CALL FOR FIRST-RATE AGENT SERVICE

ISO Emerging Issues Perspective By Jason Polayes PURSUING ONE RATE CALL FOR FIRST-RATE AGENT SERVICE Build trust with your clients by eliminating second rate calls The imperative to deliver a good customer experience is pressing into every corner of the business-to-consumer world, a product of high expectations set by online behemoths, including those in retail and in home lending. But personal lines insurance agents may find there are limits to

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