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Technology

    DRONES: NEW PARTNERSHIP, NEW PRODUCT

DRONES: NEW PARTNERSHIP, NEW PRODUCT

DRONES: NEW PARTNERSHIP, NEW PRODUCT Unmanned aerial vehicles take flight in the insurance industry By Christopher W. Cook A flooded field that can’t be  reached on foot to assess the damage. A sudden hailstorm, potential roof damage and the ladder’s too short. In these situations, unmanned aerial vehicles—or drones as they’re more commonly known—become helpful, and the insurance industry has taken notice. As the use of drones increases for inspections,

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    CYBERSECURITY: EMPLOYEES ARE THE FIRST LINE OF DEFENSE

CYBERSECURITY: EMPLOYEES ARE THE FIRST LINE OF DEFENSE

The Innovative Workplace CYBERSECURITY: EMPLOYEES ARE THE FIRST LINE OF DEFENSE “Think before you click” and other simple training tips Cybercriminals are becoming more focused on users of company networks as a weak link in the security infrastructure chain. Secure web gateways, anti-virus tools, malware scanners, spam quarantines and other technologies help filter out malicious content and defend against a growing variety of threats, but technology alone cannot stop humans

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    ePAYMENT: THE TIME IS NOW

ePAYMENT: THE TIME IS NOW

ePAYMENT: THE TIME IS NOW Even companies rooted in tradition can modernize how they do business Girl Scout cookies have been a staple of American culture since the Girl Scouts of the USA began selling them in 1917. Not much has changed about the delicious treats—today there are more varieties to choose from—but one key factor has affected how they’re sold: The Scouts have implemented a mobile payment option. The

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    I’M ON TV!—INSTAGRAM’S NEWEST FEATURE

I’M ON TV!—INSTAGRAM’S NEWEST FEATURE

Tactical Tech I’M ON TV!—INSTAGRAM’S NEWEST FEATURE Instagram TV provides platform for longer video content Is your agency marketing via Instagram? We’ve explored how Instagram can be a powerful platform for agencies in terms of increasing brand awareness, enhancing the customer experience, and gaining general marketing exposure for your agency. Today we’ll talk about Instagram’s new feature called Instagram TV. What is Instagram TV? Instagram generally restricts video uploads to

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    TECHNOLOGY ENHANCES CLIENT RELATIONSHIPS

TECHNOLOGY ENHANCES CLIENT RELATIONSHIPS

TechKnowFile TECHNOLOGY ENHANCES CLIENT RELATIONSHIPS Customer service and technology work hand in hand to serve clients As customers seek out tailored policies from insurers and expect quick turnarounds, agencies need experts, not data processors. Clients need to know that the agency team not only is knowledgeable about coverages but also is committed to communicating clearly and consistently. A strong commitment to communication helps agencies build trust among clients and ensure

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