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The Rough Notes Company Inc.

Tag "customer service"

CUSTOMER SERVICE FROM HOME: NO LONGER A PERK

    CUSTOMER SERVICE FROM HOME: NO LONGER A PERK

Customer Service Focus By Mary Katherine Henderson, CIC, CPIA CUSTOMER SERVICE FROM HOME: NO LONGER A PERK CSRs were equipped for this long before the pandemic hit Few would argue

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WILL THE COVID-19 PANDEMIC CHANGE HOW CUSTOMER SERVICE ASSOCIATES DO THEIR WORK?

    WILL THE COVID-19 PANDEMIC CHANGE HOW CUSTOMER SERVICE ASSOCIATES DO THEIR WORK?

Customer Service Focus By Dustyne Bryant, CIC, CISR, MBA WILL THE COVID-19 PANDEMIC CHANGE HOW CUSTOMER SERVICE ASSOCIATES DO THEIR WORK? Major adjustments may bring about new concepts of work-life

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BRIDGING THE CSR TALENT GAP

    BRIDGING THE CSR TALENT GAP

Customer Service Focus By Mitch Dunford BRIDGING THE CSR TALENT GAP High school career and technical education program gets green

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WHEN TIMES ARE TOUGH

    WHEN TIMES ARE TOUGH

Customer Service Focus By Nicci Keck, CIC, CISR WHEN TIMES ARE TOUGH The importance of staying calm when everything is

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