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Tag "general"

REVISITING REBATES

    REVISITING REBATES

REVISITING REBATES New risk technologies force review of long-standing prohibitions By Joseph S. Harrington, CPCU In the R Street Institute’s R Street Shorts No. 8, Ian Adams writes, “If giving away a service that is completely incidental to an insurance transaction is deemed illegal, then in a market of increasingly

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CREATING CUSTOMERS FOR LIFE

    CREATING CUSTOMERS FOR LIFE

AGENCY OF THE MONTH CREATING CUSTOMERS FOR LIFE Alabama agency hits $6.5 million in revenue after three years By Dennis H. Pillsbury In 2015, Steve Nesbitt had just  completed a great year as CEO of one of the largest agencies in the Southeast. He was 56 years old and in

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FLOOD INSURANCE

    FLOOD INSURANCE

FLOOD INSURANCE Will the private market be big enough to make a big difference? By Joseph S. Harrington, CPCU We’ve come to a significant milestone in the troubled history of U.S. flood insurance. As of July 1, 2019, real estate

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CARING FOR “COMRADES” AND CLIENTS

    CARING FOR “COMRADES” AND CLIENTS

PERSONAL LINES FOCUS CARING FOR “COMRADES” AND CLIENTS Successful personal lines marketing recognizes the importance of team members and customers By Dave Willis, CPIA Personal lines marketing involves many approaches. But two agencies—past Rough Notes cover honorees—accentuate the “personal” in

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BEFORE THE BOTS, DE-CLUTTER YOUR SOPS

    BEFORE THE BOTS, DE-CLUTTER YOUR SOPS

TECHNOLOGY BEFORE THE BOTS, DE-CLUTTER YOUR SOPS Adding automation to inefficient processes wastes resources By Violet Xu Whether or not your life has been transformed by the Netflix series Tidying Up with Marie Kondo, we can all appreciate Kondo’s message:

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