It’s time to stop thinking of visits as just a service function Think about the confidence it communicates when you...

Rulings on what constitutes an “occurrence” can dismay both insurers and policyholders Mass shootings are traumatic enough. It’s even more...

How it happened t started gradually, and now suddenly—after 30 to 35 years—we fast forward to a multifaceted operations crisis...

Can homeowners data drive greater understanding of climate risk and the economy? Predictably, the data collection effort languished for years,...

AI, robotics and the new risk management conversation In many cases, automation does not remove risk. It changes where the...