Addressing transparency between providers and agents reduces client disillusion e must provide some data to consumers to justify the state...

It’s more than just completing assigned tasks Leaders who embrace responsibility are better equipped to navigate complexity and adapt to...

What London taught us about relationships, risk and the future of insurance At Lloyd’s, no one was in a hurry...

 Even a dysfunctional Congress receives interesting proposals to consider At the time of this writing, … Congress has before it...

Strive to become exceptional If mediocrity is tolerated, it becomes the norm. If accountability is optional, excellence becomes rare. By...