NAIC SHOWS SIGNS OF LIFE
Public Policy Analysis & Opinion Commissioners raise international concerns, oppose national health insurance sales Late in the winter of 2017,...
FOUR MYTHS ABOUT FLOOD INSURANCE
ISO Emerging Issues Perspective Educate yourself to provide the best coverages for your clients Flood insurance in the United States...
THE NET PROMOTER SCORE (NPS)—HOW ONE AGENCY ENERGIZES EMPLOYEES AND INSPIRES WORD OF MOUTH AT THE FLIP OF A SWITCH
Blasted Myths Receive a wealth of constructive feedback by implementing the NPS correctly Successful insurance agents will tell you that...
When Pollution, Volcanic Eruptions AND High Altitude Meet: Mexico City’s Deadly Air
RISK MANAGERS’ FORUM Environmental exposures call for risk management program development Located in a valley surrounded by mountains, at an...
LET’S CHAT: HOW A CHAT BOT CAN ENHANCE THE CUSTOMER EXPERIENCE
TACTICAL TECH Everything you need to know about a potentially powerful new communication tool Chat bots have been around for...
