CAPTIVES FOR REPUTATION RISK: AN OPPORTUNITY FOR AGENTS
ARTful Measures There’s a growing role for agents in identifying and managing reputation risk Corporate risk management has changed significantly...
STRUCK BY LIGHTNING
Public Policy Analysis & Opinion Trump proposal for interstate insurance sales threatens the foundations of a business based on trust...
WHO IS THE MOST IMPORTANT PERSON IN AN AGENCY?
Customer Service Focus It might not be who you think Owners, principals, partners, and producers, all have important roles in...
eDocs and Messages Download: Why and How They Can Make a Big Difference
TechKnowFile Improvements in document management bode well for agents Ninety-two percent of independent agencies rely on their management system for...
THE EMPLOYEE INTERVIEW: A STRATEGY TO POSITION YOU AS THE UNDERCOVER BOSS
Beyond Insurance Use employee interviews to get in touch with the realities of your client’s organization As an agent or...
