Management
CLOSING THE GAP
Professional Development CLOSING THE GAP Westfield Insurance podcast discusses issues and challenges that agencies face By Christopher W. Cook Premiering...
SEARCHING FOR THE “NEW NORMAL”
Customer Service Focus By Mary LaPorte, CPCU, CIC, LIC, CPIA, AINS SEARCHING FOR THE “NEW NORMAL” Surprise! E&O did not...
FOCUSING IN ON VIDEO
Tactical Tech By Chris Paradiso FOCUSING IN ON VIDEO How to effectively market your business in a post-pandemic world Unless...
INDUSTRY PRACTICE GROUPS
Beyond Insurance By F. Scott Addis, CPCU, CRA, TRA, ASA, and Carolyn Smith, TRA INDUSTRY PRACTICE GROUPS Ten steps to...
AGENCY OPERATIONS MANAGEMENT
Inside Matters By Mary M. Belka, CPCU, ARM, ARe, RPLU, CIC, CPIW AGENCY OPERATIONS MANAGEMENT The time to formalize the...
