Management
TEN MISTAKES AGENCY OWNERS AND AGENCY LEADERS MAKE ON A REGULAR BASIS
Agency Operations Focus By Dr. Billy R. Williams TEN MISTAKES AGENCY OWNERS AND AGENCY LEADERS MAKE ON A REGULAR BASIS...
TIME KILLS ALL DEALS
Acquisition Acumen By Brad Unger TIME KILLS ALL DEALS Don’t skip due diligence—but don’t let a deal drag on forever...
RISK MANAGEMENT ON THE GROUND
Risk Management By Randy Boss, CRA, CRM, MWCA, SHRM-SCP RISK MANAGEMENT ON THE GROUND Talk with employees to identify risks...
KEEP IT REAL: EMBRACING YOUR AUTHENTIC SELF
Beyond Insurance By April Baker, TRA KEEP IT REAL: EMBRACING YOUR AUTHENTIC SELF If you aren’t true to yourself, you...
THE ACCOUNT MANAGER AS TEAM GATEKEEPER
Customer Service Focus By Erin Woodard, CIC, CRM, CISR, ACSR THE ACCOUNT MANAGER AS TEAM GATEKEEPER On any given day,...
