Management

THE BUSINESS CASE FOR PROFESSIONAL DEVELOPMENT Pandemic fallout and technical advances call for new thinking With the current difficulty finding...

PSYCHOLOGY OF THE SALE Knowing your clients’ mindsets While you may take pride in your product and service offerings, it...

MASTERING THE ART OF DELEGATION Effective delegation builds employee competence, trust and retention; poor delegation skills destroy confidence, morale and...

 COMMON LAW, COMMON SENSE, COMMON MEANINGS  Should insurers cover the costs of avoiding a covered loss? At issue in the...

ARE YOUR PROPERTY CLIENTS LOOKING AT A REPEAT OF 2005? A series of disparate factors may be conspiring to harden...