TECHNOLOGY BY AGENTS, FOR AGENTS People, passion and future focus help HawkSoft win raves from client management system customers By Dave Willis, CPIA The genesis of HawkSoft dates back to the 1980s when Sean Hawkins, son of HawkSoft President and Chief Executive Officer Paul Hawkins, was in elementary school. Paul recalls, “Sean’s teacher called me and said, ‘Mr. Hawkins, we’ve got a problem with your son.’ I responded, ‘Oh no,
Organizational Profiles

LOOKING BACK, LOOKING AHEAD THE UNDERWOOD AGENCY Indiana agency expands but keeps small-town values Having recently marked its 140th anniversary, Rough Notes is celebrating its long track record of supporting the independent agency channel by profiling agencies that have been in business for 100 years or more. In this month’s article, we revisit a firm that was featured in our 100th anniversary issue in 1978 to find out how they’ve

Looking Back, Looking Ahead Founded in 1877, this New Hampshire and Vermont agency is now a member of the Hilb Group Having recently marked its 140th anniversary, Rough Notes is celebrating its long track record of supporting the independent agency channel by profiling agencies that have been in business for 100 years or more. In this month’s article, we revisit a firm that was featured in our 100th anniversary issue

LOOKING BACK, LOOKING AHEAD HAMMERSMITH INSURANCE, INC. Ohio agency started in 1874, survives fire and continues to grow By Elisabeth Boone, CPCU As Rough Notes celebrates its 140th anniversary, we’re pleased to mark this milestone by profiling agencies and companies that have been in business for 100 years or more. We’re revisiting firms that were featured in our 100th anniversary issue in 1978 to find out how they’ve grown and

FEELING STRONGER EVERY DAY Syracuse agency celebrates its 90th anniversary with an eye to the future By Elisabeth Boone, CPCU Anyone who makes it to the age of 90 deserves to party as hearty as possible—and they shouldn’t be forced to undergo the strenuous ritual of blowing out those 90 candles. Last month some 300 current and former employees of Haylor, Freyer & Coon, Inc. (HF&C), gathered at a downtown