Personal Lines
THE ELEMENTS OF GREAT CUSTOMER SERVICE IN PERSONAL LINES
Customer Service Focus By Paul Z. Martin, CPCU THE ELEMENTS OF GREAT CUSTOMER SERVICE IN PERSONAL LINES Use emotional intelligence...
2021 MARKET OUTLOOK
Personal Lines Focus 2021 MARKET OUTLOOK By Lori Widmer While the personal lines market in 2020 can be defined by...
UPDATING DUE TO UPGRADING
Young Professionals UPDATING DUE TO UPGRADING Stay on top of clients’ lifestyle changes that would require additional homeowners coverage By...
HANDYMAN OR AGENT?
Dig a Little Deeper By Bruce D. Hicks, CPCU, CLU HANDYMAN OR AGENT? Can repair persons be considered “agents”? The...
DUTIES AFTER LOSS
Mind the Gap By Marc McNulty, CIC, CRM DUTIES AFTER LOSS Are your clients aware of their policy conditions? It’s...
