Technology

TRAINING AGENCY AND BROKERAGE STAFF TO LEVERAGE TECHNOLOGY Unlock your firm’s full potential By Ruth E. Phillips, CPCU, CIC, CISR,...

ON THE ROAD AGAIN—EFFECTIVE RECRUITING STRATEGIES Why are some agencies able to recruit and retain employees, while others are struggling?...

 OPTIMIZING AGENCY AUTOMATION Don’t assume that once you’ve automated that you’re done Agencies interested in optimizing agency automation must first...

EQUIPPING AGENTS TO HANDLE CLIENT COMMUNICATIONS IN A DISASTER Automation tools and pre-prepared messaging will help agents serve clients and...

SOCIAL MEDIA—WHERE ARE THE BIGGEST OPPORTUNITIES? Your clients and prospects are active on many social platforms, and you should be,...