Tag: insurance

TechKnowFile By Colleen Lazanich THE IMPORTANCE OF A HANDS-ON CEO Successful change calls for leadership commitment and engagement Successful change ...

Coverholders and Risk Takers By Glenn W. Clark, CPCU LISTENING AND LEARNING Feedback from CHART members creates a pathway to ...

Public Policy Analysis & Opinion By Kevin P. Hennosy PRIMARY DOMAIN AND OSTENSIBLE REALITY Law professor pens a provocative article ...

Customer Service Focus By Brianne Head, CIC, CRIS A YEAR IN REVIEW Outgoing National Alliance Outstanding CSR shares insights As ...

Risk Management By Randy Boss, CRA, CRM, MWCA, SHRM-SCP DRUGS AND WORK DON’T MIX Your clients must implement and enforce ...