SHOPPING FOR COMP Could a shifting market environment change the way you shop for workers comp? The more familiar your partner is with the workers comp space, the quicker and
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EXPECT MORE FEDERAL OVERSIGHT OF MEDICARE ADVANTAGE PLANS Complaints grow at a faster rate than the market By Kevin P. Hennosy Through the year 2022, federal and state officials have
CLOSING THE GAP BETWEEN TECHNOLOGY AND CUSTOMER SERVICE Maintaining a balance is vital By Marc McNulty, CIC, CRM Our agencies
STRENGTHENING THE PAYOUT PHASE OF RETIREMENT PLANS Leading retirement executives outline their ideas By Thomas A. McCoy, CLU What would
FOUR QUESTIONS TO MEASURE YOUR AGENCY’S LEADERSHIP If you don’t love the results you’re getting, it may be time to
