GAIN$HARING
LEADERSHIP GAIN$HARING A simple way to change your agency culture through a bonus program By Diane T. Keil-Hipp, CPRM Is ...
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Tag: management
CYBER BEST PRACTICES AT HOME
CYBER BEST PRACTICES AT HOME Tips to make your clients less-desirable targets for cybercriminals By Christopher W. Cook For risk ...
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THE ELEMENTS OF GREAT CUSTOMER SERVICE IN PERSONAL LINES
Customer Service Focus By Paul Z. Martin, CPCU THE ELEMENTS OF GREAT CUSTOMER SERVICE IN PERSONAL LINES Use emotional intelligence ...
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WILL THE COVID-19 PANDEMIC INFECT YOUR AGENCY?
Risk Managers’ Forum By David Thompson, CPCU, AAI, API, CRIS WILL THE COVID-19 PANDEMIC INFECT YOUR AGENCY? Conditions are ripe ...
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LOOKING AHEAD TO 2021: DRIVING SALES IN UNCERTAIN TIMES
LOOKING AHEAD TO 2021: DRIVING SALES IN UNCERTAIN TIMES Three ways agencies can market efficiently and smartly By Jeff Holmes ...
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