Tag: management

Customer Service Focus By Dustyne Bryant, CIC, CISR, MBA WILL THE COVID-19 PANDEMIC CHANGE HOW CUSTOMER SERVICE ASSOCIATES DO THEIR ...

Acquisition Acumen By MarshBerry AGENCY M&A REPORT Activity rebounds to levels nearing those experienced before the Coronavirus pandemic hit Today ...

Winning Strategies By Brent Kelly THE SEVEN Ps OF AGENCY SUCCESS With a laser focus on seven core areas, your ...

NEW WORK SPACES, NEW HAZARDS Setting up and maintaining a safe work station in your home By Tony Payne And ...

A SAFE AND SECURE ENVIRONMENT Three things agents can do to help clients return to work By Scott Carroll As ...