Tag: management

VIRTUAL MEETING TIPS With virtual meetings more prevalent than ever, you need to maximize user experience By Michael Wayne Just ...

Customer Service Focus By Bruce McCreadie, CCI, AAI, CPIA CUSTOMER SERVICE IN A VIRTUAL ENVIRONMENT What your agency needs to ...

Beyond Insurance By F. Scott Addis, CPCU, CRA, CBWA, TRA, ASA CREATING A CULTURE OF ACCOUNTABILITY: HOW TO KNOW THE ...

Winning Strategies By Roger Sitkins WHICH ZONE ARE YOUR PRODUCERS IN? Go for the green! In most independent agencies, producers ...

Professional Development INSURANCE PODCASTS Opening installment of new article series may get awkward By Christopher W. Cook In one of ...