The Portal Insurance team in front of the USS Alabama at Battleship Memorial Park in Mobile, Alabama. Tech allows the people at this Alabama agency to spend more time with customers By Dennis H. Pillsbury Photography by Arturo Paulino “It...
Read moreTotal CSR’s onboarding and training platform speeds up the learning process with a focus on...
Addressing technology, governance, and growth issues identified in agent and broker survey By Brooke Liu...
Examples of how carrier endorsements can alter coverage under the radar t’s important we take...
Firm’s AI-based automation workspace designed to eliminate manual processes and improve workflow By Lori Widmer...
Being heard in an attention-deficit world Your communication is like a billboard on a highway...
Who owns primary coverage? Agents and underwriters have a major role in … making insureds...
Court rulings reveal vulnerabilities for ridesharing and delivery drivers There’s at least one factor that may work in favor of...
Read moreWill less-distressed conditions provide openings for insurers? By Joseph S. Harrington, CPCU “Municipalities were never designed to be frontline insurers—but...
Read moreOptional offering to strategic cornerstone? By Christin Kuretich For years, long-term care (LTC) coverage has occupied a middle ground in...
Read moreSmall corrections made early can prevent large problems later A … issue emerging in 2026 is the way businesses have...
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