Pennsylvania agency stresses P.S.-Personal Service-since I928 By Dennis Pillsbury One of the things that I’ve learned over the years of writing articles about successful agencies is that every agency has its own unique personality. And like people, that personality can be one that we like and want to spend more time with or one that we don’t. Invariably, each agency’s person-ality reflects the person or people in charge-along with the
From The Latest Issue
The Young Pro-Files AN AID FOR THE HARD OF HEARING Indiana young pro advocates for families affected by hearing loss By Christopher W. Cook In the insurance industry, certain dedicated young professionals stand out among their peers and are members of an elite squad of individuals. These are their stories. “Dun dun.” It only makes sense that parents dream of their child following in their footsteps when it comes to
THINKING AHEAD: 2022 NEW YEAR’S RESOLUTIONS Add “improving your agency’s digital footprint” to the list By Chip Bacciocco What do insurance customers want in an online shopping experience? For independent agents, this isn’t a particularly hard question to answer. We are all buyers of insurance, so it can help to think about what you personally want and expect in a shopping experience. More likely than not, you want to know
Salute to Service PLANNING, PROBLEM SOLVING, DISCIPLINE AND DETERMINATION Military work ethics prepared veterans for insurance careers By Christopher W. Cook The past few installments of my Salute to Service feature have covered firms that help veterans get started and trained with insurance careers. This time around, we’re going to go back to this article’s origins and feature individuals, who will share their military experiences, how their training assisted with
EMPLOYERS FOCUS ON RECRUITMENT AND RETENTION Reviewing benefits and work practices in a tight labor market By Thomas A. McCoy, CLU More than half of employers (56%) made no changes to their employee benefits offerings last year, according to Guardian Life’s 2021 Workplace Benefits Study. They were necessarily focused on pandemic-related concerns. Now employers are better able to think long-term and consider benefits recommendations that match their long-term goals.
